Choose the perfect plan
Years K-1 Math & English
Years 2-6 Math or English
Years 7-10 Math Or English
Year 11-12 Math/ English/ Physics/ Chemistry/ Biology
First Lesson Money Back Guarantee *
We are so confident that our customers will be satisfied with our academic services, that we offer a First Lesson Money Back Guarantee. If you are a new customer and aren’t completely satisfied once you have tried our classes, you will receive a full refund of all payments made. Our money back guarantee allows students to experience a lesson that they are interested in, with no financial penalty if they do not enjoy the experience. We are confident that our teachers are the best – so come and experience the Step Ahead Coaching way!
- Refer a friend and qualify for our Friend Referral Promotion.
- 10% off the second subject/child, and 20% off the third subject/child. This offer applies to lesser valued package only. Not to be applied in conjunction with any other offers.
- Only new students who have not previously experienced lessons at Step Ahead Coaching are eligible for this policy. A new student is deemed as a student who has never undertaken any term or holiday classes for a particular subject at Step Ahead Coaching. Current students will follow the terms and conditions of their original enrolments.
- This guarantee only applies to regular term courses (not valid for holiday courses, or short one-off courses)
- All funds, including the enrollment fee, will be returned to the new customer if they disenroll within the given timeframe and adhere to the terms and conditions.
- Timeframe/disenrolment period: New students are eligible for this refund within the first 6 days after their first lesson (before the next lesson). This means the student must disenrol and return all resources before the next consecutive lesson to receive the refund.
- First lesson experience is valid for one lesson per subject
- All resources must be returned within the disenrolment period. If they are not all returned, the customer will be charged for the whole term regardless. Money back refund will be processed within 5 business days.
- A disenrolment form must be filled in to process the refund.
- This offer cannot be used in conjunction with any other promotion or offer.
- Step Ahead Coaching reserves the right t make changes to this First Lesson Money Back Guarantee Terms and Conditions without notice.